{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "UK delivery is free from £50 after discounts and £22 below £50. Express delivery costs £22. Allow around 10 days plus 24 to 48 hours handling. Prices are in pounds sterling.",
    "content": "Shipping & Delivery Last updated 14 September 2026. Standard UK delivery is free on goods totals of £50 or more after discounts, and £22 below £50. Express delivery is available for £22, including on orders above the free-delivery threshold. DELIVERY & SHIPPING INFORMATION We are glad to bring our customers exceptional value and service. OUR CURRENT SHIPPING TIMES Shipping time varies by location. UK 10 days * (This doesn’t include our 24-48 hour order handling & processing time) OUR DELIVERY PARTNERS TRACKING INFORMATION You will receive an email with a tracking number once your order is shipped. For logistical reasons, items in the same purchase may be sent in separate packages. If you have any other questions, please contact us and we will do our best to assist.",
    "url": "https://scarfandscarves.com/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "Tell us you wish to cancel within 14 days after delivery, then return within another 14 days. You pay change-of-mind return postage. Standard outbound delivery is refunded, excluding premium upgrades. Statutory faulty-goods rights remain unaffected.",
    "content": "Refunds & Returns Last updated 14 September 2026. For UK online orders, tell us you wish to cancel within 14 days after delivery. You then have another 14 days to return the goods. Email scarfteam@customersupport.care with your name, order reference and the items you are returning. Returning an item Contact us for the correct return address before posting. Items return to the warehouse that dispatched them. For a change of mind, you pay the direct return postage. Handle the item only as needed to inspect it; deductions may apply for handling beyond that. Keep proof of posting. Refunds We refund the goods and standard outbound delivery charge using your original payment method. Any extra paid for a premium delivery upgrade is not refundable. We aim to process refunds within 24 to 48 hours after receipt; legally, the refund is due within 14 days after we receive the goods or your evidence of return, whichever is earlier. There is no fixed packing fee or cancellation percentage. Faulty, damaged or incorrect goods Contact us promptly with your order details and photographs where helpful. Your rights under the Consumer Rights Act 2015 remain intact, including the short-term right to reject faulty goods. We cover reasonable return costs where goods are faulty or not as described. Sale items have the same statutory rights. Changing an order Contact us as soon as possible if you need to change your order. We may be unable to stop dispatch once processing starts, but this does not remove your cancellation rights. Cancellation notice You may email: “I give notice that I cancel my order for [items], ordered on [date] and received on [date]. My name is [name], my order reference is [reference] and my address is [address].”",
    "url": "https://scarfandscarves.com/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Scarf and Scarves UK handles personal information, cookies and analytics.",
    "content": "Privacy Policy Last updated 14 September 2026. Who handles your information Scarf and Scarves UK is operated by Caruso Consulting Co Ltd, Suite 45, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. For privacy questions, email scarfteam@customersupport.care . Orders and enquiries We collect the contact details, delivery address, items ordered, payment reference and messages you provide so we can process your purchase, arrange delivery and answer enquiries. Payment providers handle card and payment-account information. Please avoid sending sensitive personal information in an enquiry or chat. Why we use information Order processing is necessary to perform our contract with you. Accounting and required transaction records meet legal obligations. Security, fraud prevention and responding to enquiries support our legitimate interests in operating the service. Optional analytics and marketing use consent where required; you can withdraw it. Service providers and overseas processing Payment, hosting, order storage, delivery, email and customer-support providers process information needed for their services. Orders are fulfilled from Thailand, so delivery and order details are handled there. Other service providers may process data outside the UK. Contact us for details about the applicable providers and international-transfer arrangements. Cookies, analytics and embedded content Essential browser storage remembers your cart. Optional analytics loads after your consent. Change your choice using Cookie Settings in the footer. Videos, forms, reviews and chat supplied by other providers may receive information when you use them and are covered by those providers' privacy notices. Comments, accounts and media This storefront does not provide public comment posting, customer image uploads or WordPress account sign-in. If you previously submitted information through those features, you may contact us about the historical records. Avoid sending images containing private location information unless it is needed for your enquiry. Retention We retain order and payment-reference records as needed for fulfilment, accounting obligations and disputes. Enquiries are retained while needed to respond and resolve related issues. We consider the purpose, applicable legal requirements and any outstanding dispute when deciding how long to retain a record. Your rights You may request access, correction, erasure or a portable copy of your personal data, and may object to or ask us to restrict certain processing. Some records must be retained for legal reasons. You can complain to the UK Information Commissioner's Office at ico.org.uk . Contact us first if you would like us to help resolve a concern.",
    "url": "https://scarfandscarves.com/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "Terms for using the website and buying from Scarf and Scarves UK.",
    "content": "Terms & Conditions Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Scarf and Scarves relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. Scarf and Scarves UK is operated by Caruso Consulting Co Ltd, Suite 45, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. Our UK administration address is 50-60 Station Road, Cambridge, Cambridgeshire CB1 2JH. Neither is a retail showroom. The use of this website is subject to the following terms of use: 1. The content of the pages of this website is for your general information and use only. It is subject to change without notice. 2. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties. 3. We aim to describe products accurately. If we find an error affecting your order, we will contact you to resolve it. Your statutory rights remain unaffected. 4. Check the product details before ordering and contact us if you need help choosing. We remain responsible for supplying goods that are of satisfactory quality, fit for purpose and as described. 5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. 6. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offense. UK consumer rights Last updated 14 September 2026. For UK online orders, tell us you wish to cancel within 14 days after delivery. You then have another 14 days to return the goods. Email scarfteam@customersupport.care with your name, order reference and the items you are returning. Returning an item Contact us for the correct return address before posting. Items return to the warehouse that dispatched them. For a change of mind, you pay the direct return postage. Handle the item only as needed to inspect it; deductions may apply for handling beyond that. Keep proof of posting. Refunds We refund the goods and standard outbound delivery charge using your original payment method. Any extra paid for a premium delivery upgrade is not refundable. We aim to process refunds within 24 to 48 hours after receipt; legally, the refund is due within 14 days after we receive the goods or your evidence of return, whichever is earlier. There is no fixed packing fee or cancellation percentage. Faulty, damaged or incorrect goods Contact us promptly with your order details and photographs where helpful. Your rights under the Consumer Rights Act 2015 remain intact, including the short-term right to reject faulty goods. We cover reasonable return costs where goods are faulty or not as described. Sale items have the same statutory rights. Changing an order Contact us as soon as possible if you need to change your order. We may be unable to stop dispatch once processing starts, but this does not remove your cancellation rights. Cancellation notice You may email: “I give notice that I cancel my order for [items], ordered on [date] and received on [date]. My name is [name], my order reference is [reference] and my address is [address].” Prices and orders Prices are shown in GBP. The cart shows delivery charges before payment. We use the product and delivery information you provide to fulfil your order. Contact us promptly if a detail needs correcting.",
    "url": "https://scarfandscarves.com/terms-and-conditions/"
  }
}