Privacy Policy

Last updated 14 September 2026.

Who handles your information

Scarf and Scarves UK is operated by Caruso Consulting Co Ltd, Suite 45, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. For privacy questions, email scarfteam@customersupport.care.

Orders and enquiries

We collect the contact details, delivery address, items ordered, payment reference and messages you provide so we can process your purchase, arrange delivery and answer enquiries. Payment providers handle card and payment-account information. Please avoid sending sensitive personal information in an enquiry or chat.

Why we use information

Order processing is necessary to perform our contract with you. Accounting and required transaction records meet legal obligations. Security, fraud prevention and responding to enquiries support our legitimate interests in operating the service. Optional analytics and marketing use consent where required; you can withdraw it.

Service providers and overseas processing

Payment, hosting, order storage, delivery, email and customer-support providers process information needed for their services. Orders are fulfilled from Thailand, so delivery and order details are handled there. Other service providers may process data outside the UK. Contact us for details about the applicable providers and international-transfer arrangements.

Cookies, analytics and embedded content

Essential browser storage remembers your cart. Optional analytics loads after your consent. Change your choice using Cookie Settings in the footer. Videos, forms, reviews and chat supplied by other providers may receive information when you use them and are covered by those providers' privacy notices.

Comments, accounts and media

This storefront does not provide public comment posting, customer image uploads or WordPress account sign-in. If you previously submitted information through those features, you may contact us about the historical records. Avoid sending images containing private location information unless it is needed for your enquiry.

Retention

We retain order and payment-reference records as needed for fulfilment, accounting obligations and disputes. Enquiries are retained while needed to respond and resolve related issues. We consider the purpose, applicable legal requirements and any outstanding dispute when deciding how long to retain a record.

Your rights

You may request access, correction, erasure or a portable copy of your personal data, and may object to or ask us to restrict certain processing. Some records must be retained for legal reasons. You can complain to the UK Information Commissioner's Office at ico.org.uk. Contact us first if you would like us to help resolve a concern.